Frequently Asked Questions
Everything you need to know about your First Day experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 5 business days of receipt.
How do I find my correct size?
Please refer to our detailed Size Guide located on each product page. Our garments are designed with a modern fit; if you are between sizes, we recommend sizing up.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Are your materials sustainably sourced?
Yes, First Day is committed to ethical fashion. We use organic cotton, recycled polyester, and partner with fair-trade certified factories to ensure quality and sustainability.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.